At Bargain Electronics we pride ourselves on our superb customer service, expedited shipping, and our brand named items at the absolute lowest prices in the industry. Based out of Northern Indiana (rv capital of the world) we are very familiar with the items that you need and understand the importance of getting them to you quickly. All of our items come with a 2 year seller warranty. We will also refund or exchange any item within 7 days of delivery. Our customer service reps work very hard at communicating with our customers in a timely manner. We will respond within 2 hours of being contacted from 8:00am-9:00pm est 7 days a week. For bulk order discounts please contact us at 347-470-7044. All of our products are brand new. We will never sell used or re-manufactured items to our customers. We currently sell to rv manufacturers, oem's, the solar panel industry, luxury car dealerships, boat/marina dealers and operators, the trucking industry, and the most common is the individual owner of the unit. We look forward to the opportunity to earn your business in the near future.